Our management team is focused on providing the highest level of care and communication to our patient, physician specialists and their staff.
We greatly value our patients and their families’ confidence in entrusting us with their safety, comfort, and convenience while we provide optimal clinical care.
Our physicians enjoy a partnership that provides an efficient extension to their offices for cost effective alternatives, and time saving features to augment today’s medical practice.
A foundation for our team – we respectfully pledge our commitment to provide training, education and the advancement of the work environment though dedicated corporate support.
To care for our patients, serve our physicians, and improve healthcare in America.
|Clinical Quality||We are committed to outstanding patient care and clinical outcomes.|
|Integrity||We do what is right, no matter how difficult, without exception. We say what we mean, and we do what we say.|
|Service Excellence||We seek to exceed the expectations of patients, physicians and each other in everything we do.|
|Teamwork||We work together, helping and supporting one another to make our Centers, Departments and all of SCA successful.|
|Accountability||We take complete, personal responsibility for our actions and commitments.|
|Continuous Improvement||We seek to relentlessly improve our performance in every area – clinical, operational, and financial – constantly pushing ourselves to new heights.|
Your Legal Rights and Complaints
You have the right to file a complaint with the Texas Department of Health, the responsible agency for ambulatory surgical centers’ complaint investigation. Complaints may be registered with the department by phone (888) 973-0022 or in writing to the Health Facility Compliance Group, Texas Department of State Health Services, PO Box 149347, Austin, TX 78714-9347. A complainant may provide his/her name, address, and phone number to the Department. Anonymous complaints may be registered. All complaints are confidential.
You also have the right to complain to us, or the Secretary of the United States Department of Health and Human Services http://www.hhs.gov/ocr/hipaa/ or 866-627-7748, if you believe your privacy rights have been violated. You will not be retaliated against in any way for filing a complaint with us or to the government. Should you have any questions, comments, or complaints you may direct all inquiries to our privacy official.
Attn: Privacy Officer
Ophthalmology Surgery Center of Dallas
10740 N. Central Expressway, Suite 400
Dallas, TX 75231